(Image source from: Timesofindia.indiatimes.com)
Several sites that use Cloudflare have become unreachable for the second time in a span of three weeks. This downtime includes popular services like Canva, BookMyShow, LinkedIn, Notion, Groww, SpaceX, Zerodha, Coinbase, and others experiencing problems. Interestingly, the downtime tracker Downdetector is not operational either. The previous outage on November 18 caused many AI services to be unavailable in India. While OpenAI's ChatGPT remains reachable, Claude.AI is down. Canva and Groww have released comments stating that their content delivery network provider, Cloudflare, is facing difficulties. Last Friday, it was found that several websites, including Canva, Groww, Coinbase, SpaceX, LinkedIn, Shopify, Roblox, and Notion, were not reachable and showed the message "500 Internal Server Error (Cloudflare)." Furthermore, the BookMyShow app and site briefly encountered issues but now seem to be working fine.
Cloudflare acknowledged the problem by updating its System Status Page to indicate that it has started looking into issues related to the "Cloudflare Dashboard and associated APIs." Later, the company mentioned it had applied a fix to address the outage and is watching how it performs. They also indicated that during the current downtime, Cloudflare customers using their Dashboard or APIs were affected, which may have caused some page requests to fail or show errors. The online trading platform Groww, based in Bengaluru, confirmed on X that its website is "currently experiencing technical issues due to a global outage at Cloudflare." However, the problem has since been resolved. In a similar vein, Canva, the platform for photo editing, stated in a post on X that its "CDN (content delivery network) provider Cloudflare" is having an outage that has affected its site.
This situation arose weeks after a significant outage made X, ChatGPT, Claude, Perplexity, Canva, and numerous news websites inaccessible. In a subsequent blog post, Cloudflare's Co-Founder and CEO Matthew Prince elaborated that a change in permissions within one of the tech company's database systems led to "Cloudflare's worst outage since 2019."
